FAQs

Find answers to the most frequently asked questions about CodeHunter. 

Getting Started

Q. I forgot my password, how do I log in?

Q. How do I register for CodeHunter?

Q. How do I reset my password and log in?

Q. I tried to reset my password but didn't receive an email. What do I do?

Updating and Changing Your Account

Q. How do I change my password?

Q. How can I update or change my profile information?

General Product Questions

Q. Can user files be deleted?

Q. What types of reports can I generate?

Q. How do I download a report?

Q. What happens if I cancel my scan?

Q. How do I interpret findings or behaviors after the file analysis is complete?

Q. What kind of files can I upload?

Q. How do I upload a file?

Q. What should I do if suspicious files are detected?

Q. What determines the file processing time?